Won't let me make a PNID account on my New 3DS XL

Support
1

I’ve tried using a different email and name as my NNID and it keeps coming up with an error every time I try to make an account.

2

Can you tell me what error you get?

3

Error Code: 022-2402

4

If you can, it would help us if you could provide a dump to help us understand why this issue happens since we currently don’t have much information regarding this.

Follow the usage instructions to get HTTP packets captured through https://pretendo.network/docs/network-dumps#http-packets. Once set up, reproduce the steps you took to get 022-2402. When you’ve finished capturing the dump, send the necessarily files privately using the /upload-network-dump http command on the Pretendo Discord server or messaging @PN_Jon privately with the dump files.

This issue can be solved by changing language on your console. After you’ve signed in, switch back and it should work.

If it doesn’t, let me know and we can try other solutions.

5

omg I cant belive that worked, thats so weird! thank you!!!

2 Likes
6

Damn, I wish I had seen this a bit earlier. I’d be interested to see a sample of who all gets affected by this, because I had the same problem with my N3DS. Makes me wonder if it’s just US English consoles, or something totally indiscriminate.

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7

Did you happen to follow the request to get a network dump before fixing it? We are really looking to get some samples of this error since we don’t know what causes it

It’s worth pointing out though @GamersInternatio that the instructions in the steps you linked are flawed. HokakuCTR does not work the same way HokakuCafe does. HokakuCafe just dumps all the packets flowing in and out of the console, sitting in the background at all times. But the 3DS does not support this kind of behavior, HokakuCTR can only hook into specific NEX functions inside games. It doesn’t dump HTTP packets at all

The steps you’d need to take here are the same ones listed here https://pretendo.network/docs/network-dumps#http-packets since you need to setup a proxy server to capture HTTP packets for the 3DS

3 Likes
8

Hello, I just submitted a dump for this error in the discord. I hope you are able to figure it out!

2 Likes
9

Thank you!!! Can you also get a dump of it working after doing one of the known fixes? I’d like to compare the HTTP requests if possible! If not that’s fine, this dump you gave should be enough to help narrow things down

1 Like
10

I just submitted this in the discord as well! Just me opening the NNID settings. Hopefully that is what you needed

11

Oh I think I misunderstood. I have already created my PNID after applying the fix and did not dump that. I just sent me opening the settings after having created it.

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That’s fine. We were able to replicate the issue using your failed dump and we believe we’ve narrowed down the issue on our end. Thank you very much!

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