No problem!
Perhaps @GamersInternatio or @Joshua8600PNID could help with your issues, although if they determine that this is not Pretendo-related (although I do believe they are), be advised that you can ask the NHD for further assistance, as demonstrated below:
If you do not have Discord or cannot use it, you could also go to GBATemp just in-case.
https://gbatemp.net/whats-new/
Just try’n my best!