I want to delete my Account but it doesn’t work

Support
1

Hi, I want to delete my Account and PNID but I can’t get it work. Doesn’t work on my WiiU. Every time I try to change my usersettings, an error code pops up (120-9023). I don’t want to use my 3ds because I’m not linked with it and don’t want to. Can a staff please delete my PNID and Account with which I’m writing to the support? Thanks for any help.

Do I get a notification if my Account and PNID gets deleted?
Is it also maybe possible to delete my userdata? Such like interests.

2

Will forward this onto @PN_Jon.

1 Like
3

I can definitely do that. However in this case would you mind helping us out first? Would you mind trying to delete your account again while using this fork of HokakuCafe GitHub - ashquarky/HokakuCafe: On-console network traffic dumper for the Wii U (made by one of our developers), and then DMing me the pcap and SSL files? This would help me try and see what the error is happening in the first place

4

That’s nice to hear. But unfortunately I can’t help. I don’t have a computer to download the files and load them on the sd card. Sorry

5

No worries. That’s unfortunate but it can’t be helped. I’ll go ahead and proceed with your deletion :+1:

3 Likes
6

Thanks for using Pretendo Network!