Friend Service and Partial Account Settings Outage 2025-11-10

We’re aware of an outage affecting all 3DS and Wii U software. Any error codes you may receive, such as 001-0502 and 101-0502, mean that the Friend Service is down. There is currently no fix other than to wait a while and try again.

We’ve also been informed of an unrelated outage which is causing some users to be unable to modify account settings on Wii U consoles. Attempting to edit settings while using Inkay may result in error 120-1007 or 120-1819. For the time being, you can also use a 3DS console to edit some account settings.

We apologize for the inconvenience this may cause, and we’re currently investigating the causes and addressing the outages!

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Thank you guys sooo much! I’ve been having this problem for a few days.

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why is there no other fix?

The devs are looking into it. It is a Pretendo issue, not a user issue.

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Any update? wanna play animal crossing with my friends she just installed pretendo

Literally took it out to play for the weekend and this happens, i hope there’s a fix soon!

Would this happen to affect splatoon 1 cause I try to enter a lobby not a friend’s lobby a normal one just to be clear and it gives me an error code of 101-0502 and I have tried all day to enter a lobby and its still gives me the error

It would affect Splatoon. think of friends service as a bridge and the games as cars. If there’s no friends bridge the games can’t reach there destination. Thank Nintendo for that

Hope its fixed soon. Its been a day without pretendo ig im’a have to touch grass

Yeah this is affecting Minecraft online playability. So it might be very widespread

bro it been a week and the servers are up down up down

servers still down???

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Thank you for trying. Hope it works soon!

Is it still down I don’t want boot up my Wii u until I know. Its been a day

It’s still down. They will announce when it is fixed.

UPDATE

It seems that the Friend Service on 3DS and Wii U might be operational again. However, it is still very much unstable and as such, we are unable to guarantee that it will stay up for too long.

Thanks again for your patience while we continue figuring things out!

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UPDATE

FS seems to be fixed now, will keep this topic up for another 18 hours in case of more instability

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Please note that this does not affect other outages, including but not limited to, Wii U Account Settings, and Splatoon. Outages for these services may persist, and there is still no fix for the foreseeable future. We appreciate your patience once again as we continue to figure out the root causes!

(Any posts sent on the current topic which relate to the aforementioned outages will be split to Ongoing Wii U Account Settings and Splatoon Outages (Revision 2025-11-11) .)

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Yay Minecraft Wii U online, here I come!

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