Hello, I tried registering an account and when I did I put in special characters for the password. So when I tried connecting it to my wii u I tried putting in the special character, and it wasn’t available to put in. So I tried changing the password but it said I have to connect it to my Wii U first before I can change the password. I just wanted to see if there was a way to change my password to be compatible with the
The easiest way to fix this is to reset your password on the website .
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PN_Jon
September 19, 2024, 2:57am
3
Which special characters were you able to use on the website but not on the console? There is a filter in place for these
As stated earlier, you can reset your password at https://pretendo.network/account/forgot-password .
Both consoles should support these lists of characters: . , ' _ : ; ` \ / ( ) [ ] { } * " ~ & # ? ! @ | $ < > + - = ^ % alongside alphabetical characters and numerical characters.
However, the website currently allows you to input unsupported characters too. That should be changed eventually but I’d recommend looking at these issues:
opened 12:09AM - 21 Sep 22 UTC
Apple's Password Rules are used by iCloud Password and other password manager ex… tensions to ensure autofilled passwords matched the required schema; using the information from my Wii U showing the available characters (this _should_ be checked on 3DS just in case, though I doubt Nintendo would perform the same issue themselves...), as well as the following information from Nintendo:
> The password you choose should be between 6 and 16 characters long.
Passwords must use a combination of characters from two of the following categories: letters, numbers and punctuation.
You cannot use the name you chose for your Nintendo Network ID as your password.
The same character cannot be used three or more times in a row.
The following password rules should be added to the <input> HTML tag:
```
passwordrules="minlength: 6; maxlength: 16; required: lower; required: upper; required: digit; allowed: [!"$%&'()*+,./:;<=>?@[\^_`{|}~]];"
```
As well as `maxlength="16"` to ensure only a PNID password of 16 characters can be input. A regex may also be a good idea for non-password-manager environments as they can also ensure only accepted characters are input. 10,000 passwords using this rule have been attached generated using [Apple's website](https://developer.apple.com/password-rules/), so we can validate the rule.
[generated-passwords.txt](https://github.com/PretendoNetwork/website/files/9611933/generated-passwords.txt)
To use the rule yourself on Apple's website, enter the following:
```
required: lower;
required: upper;
required: digit;
allowed: [~!@$%^&*()-+=_`:;\|"'<>.,?/{}[]]
```
opened 02:00PM - 05 Dec 24 UTC
closed 02:03PM - 05 Dec 24 UTC
bug
awaiting-approval
### Checked Existing
- [X] I have checked the repository for duplicate issues.
…
### What happened?
The Pretendo Network website allows you to type disallowed characters in a password.
For example, I just created a new account and I was able to use these disallowed symbols (Pound was done when signing up but rest were when I was resetting the password): € £ ¥ © ® ™ < > × ÷ § °.
You can see in the screenshots below that these characters are disallowed by the 3DS when inputting a password.
### What did you expect to happen?
I expected the characters to be rejected as you can't type them in on either the 3DS or Wii U consoles.
### Steps to reproduce?
1. Create a new account
2. Use a password with characters from the banned symbols list (shown above for your convenience)
3. Notice that the password was allowed despite the 3DS or Wii U consoles not allowing those symbols
### Other relevant information. (OPTIONAL)
I initially started to investigate this when this appeared in the Discord server.
https://discord.com/channels/408718485913468928/1313981708432834587
We have had various issues before with people being unable to type symbols, but usually that's just because they haven't checked the symbol keyboard.
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