Account Creation Outage

just wanted everyone to be aware that there seems to be an outage in the account server. users are currently unable to create a new account. the attached image shows what message appears when the user attempts to create their account.

I’ve let the devs know in a Discord channel, but there is no ETA on when the outage will be resolved. please be patient! in the meantime, 3DS users can still play games like Mario Kart 7 without a PNID. signing into a pre-existing account on the website or other platforms also currently works as expected.

2 Likes

Thanks for letting us know.

I was just able to create a new test account on the second try. It took much longer than normal to process, though. It seems like there may be some intermittent issues happening, so I’ll bring this up with the other devs.

1 Like