Help error 022-2613

I need help been trying for a month now Yes I have done the power on + select Yes I have the lastest files Yes I have switch to pretendo on nimbus Yes I’m logged in the pretendo website and have an account Yes I have tried the Spanish language method but still

also i didnt find any article about this who have been answered
I asked reddit but no answer as well
https://www.reddit.com/r/PretendoHub/comments/1e3s1rr/help_error_0222613/

Check your password is correct or follow these steps.

  1. Open Nimbus
  2. Switch to Nintendo servers
  3. Open Miiverse (you should get error code 022-2882 if you have a linked NNID or 015-5015 if you don’t)
  4. Exit Miiverse
  5. Open Nimbus
  6. Switch to Pretendo servers
  7. Open Miiverse again on Pretendo to check whether it’s working properly (you should get error code 015-5015 on to confirm this, if you still get 022-2613/022-5432 try following the steps again)