I can’t access to my old account @Greenmount17 .I didn’t used my 3ds since December but 2 days ago,I tried to login to my old account again.And it gave an error code that says "This account is currently logged on another system."Its very bad for me.I can even login to my account in Pretendo’s official site.I searched the error on internet and it says to create a new account.I don’t want to lose my old account.Can anyone help me?
I don’t think you’re connected to Pretendo by the sounds of your post? The error code would help here, but at the current moment, a PNID can be linked to as many 3DS consoles as you want.
There are plans to change this but haven’t heard anything about it in several months.
If it would help,the error code is 022-2571.I seen a lot of people complaining about this,I wonder the only solution for this is creating a new account?
Edit:I tried it more than one time but It always give the error message.
Just to check, your NNID isn’t using the same username right?
No,I didn’t even had a NNID neither.Also it worked very good since I created it back in July 2024.
Can I also just double check that you’re connected to Pretendo servers?
Maybe,just maybe.I created a NNID for Pokemon bank and I think I named it same as my PNID,but I never used it bcz Pokemon home’s moving service is exclusive to premium members and I dont want to give a lot of money to a simple transfer.
Yes,I can login to Pretendo Network’s official site.
No, I meant on your 3DS. If you did create an NNID for Pokémon Bank with the same username, then that’s probably the issue and you’d have to sign in with a PNID with a different username
But I created AFTER I created my PNID.I can’t understand why would it cause a problem.
Look,I can access it on here!
There’s definitely a potential that your PNID got unlinked and allowed you to create an NNID with that username in the first place.
Either way, you’re just going to have to sign in with your new account.
Well…Do you know a way to sign out on 3ds?I would like to try again.
I can give you instructions on how to sign an NNID out, however you’d lose access to Pokémon Bank. Are you sure you want to proceed?
(Judging by your post, I’m assuming you’ve never purchased anything else off the eShop so you don’t need to worry about losing your purchases.)
I’m gonna try to delete my NNID and try again
I didn’t even used it.
^ the secondary method in this guide will work for NNIDs
Just deleted my NNID.
Yes!After some intense trying, I recovered my PNID.First,I switched to Nintendo from pretendo and deleted my NNID,then I switched to Pretendo again,tried to sign in and got the error code 022-5432.After that,I then switched to Nintendo and to Pretendo again for the error code,tried to sign in and…It worked!Thx for the help btw.
Edit:Also,I named by NNID literally SAME as my PNID,that maybe caused the problem.